Privacy policy
Privacy Policy
Last updated: March 18, 2026
ZenvyCalm (www.zenvycalm.com) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ZenvyCalm is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.
We may collect or process the following categories of personal information:
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Contact details (name, address, billing/shipping address, phone number, email)
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Financial information (payment details, transaction data)
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Account information (username, password, preferences)
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Transaction information (orders, returns, cart activity)
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Communications (customer support messages)
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Device information (IP address, browser, device data)
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Usage information (interaction with the website)
Personal Information Sources
We may collect personal information from:
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Directly from you
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Automatically through cookies and similar technologies
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From service providers
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From partners or third parties
How We Use Your Personal Information
We use your information to:
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Provide, operate and improve our Services
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Process orders, payments, returns and exchanges
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Personalize your shopping experience
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Send marketing communications
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Prevent fraud and ensure security
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Provide customer support
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Comply with legal obligations
How We Disclose Personal Information
We may share your information with:
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Shopify and service providers (payments, shipping, analytics, etc.)
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Marketing and advertising partners
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Legal authorities when required
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Business partners in case of transactions (e.g., merger)
Relationship with Shopify
Our store is hosted by Shopify, which processes your data to provide and improve the Services.
You can learn more here: https://privacy.shopify.com/en
Third Party Links
We are not responsible for the privacy practices of third-party websites linked from our Services.
Children's Data
Our Services are not intended for children, and we do not knowingly collect data from minors.
Security and Retention
We implement security measures but cannot guarantee absolute security.
We retain data as long as necessary for legal and operational purposes.
Your Rights and Choices
Depending on your location, you may have rights to:
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Access your data
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Delete your data
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Correct your data
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Transfer your data
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Opt out of marketing or data sharing
EEA/UK users may also:
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Object to processing
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Restrict processing
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Withdraw consent
Complaints
You may contact us or your local data protection authority.
International Transfers
Your data may be transferred outside your country using legally approved mechanisms.
Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on www.zenvycalm.com.
Contact
If you have questions or wish to exercise your rights, contact us: